Giant Recreation World
Reviews and Complaints
Stolen travel trailer
I dropped my new (less than 6 months old) travel trailer off for some minor warrantee work. While in the possession of Giant Recreation World my trailer and it's contents were stolen.
Giant Recreation World admitted to the police investigator that my camper was stored in a NON-SECURED area of their property. My insurance did not cover the full amount that I paid for the trailer nor did my insurance cover the contents. I ended up taking almost a $5000.00 loss. Giant Recreation World refused to take any responsibility even though they admitted storing my trailer in an area that is not secured.
It took them 22 days to notify me of the theft.
I sent a letter to the CEO of the company and so far he has refused to acknowledge me. *** poor customer service.
- Customer service and attitude towards a complaint
Preferred solution: Let the company propose a solution
They kept my $5000.00 deposit.
Cedar creek rv
- Salman was grate and the manger and the finace man
- Tim at service we will not help you over charge
Preferred solution: Let the company propose a solution
Worst sales staff ever at Giant Recreation World
We went to shop for 2 rv's today and were "greeted" by the rudest sales person we have ever had to deal with EVER. The @#$hole took us over to the toy haulers and left us there with no way to return to the store but walk the 1/2 mile back.
Mind you 2 out of the 4 of us have bad knees. We called the store and told them we needed a ride back. The same @#$hole came back to pick us up. I asked him why he did that and he said he had other customers, which was a lie.
He was sitting on the couch playing on his phone when we walked in the store.
He never said thank you, kiss my @#$ or anything when we left. Never will go back.
- Rude sales person
Brand new lemon camper
They suck
Giant Recreation World - Review in Dealers category
This place is the biggest rip off. And as far as that lifetime warranty...it's a joke!
The only thing they guarantee is to take your money every year with the required maintenance! We have a 2014 camper that has been brought in every year for the maintenance. We had a leak behind one of the trailer lights which should have been inspected and sealed. Well, now we have to sell this piece of garbage camper cause it has mold.
And what do you know, it's not covered under the warranty. I will never buy another camper from these crooks!
Buyer never go here
Their Word is not good
Preferred solution: Let the company propose a solution
Worst service after the sale in history!
- Dewayne carter
Preferred solution: Deliver product or service ordered
Giant Recreation World - Rv Repair Review from Golden Gate, Florida
Giant Recreation World Rv Repair Review
Short Review on October&nbs-04:00;26,&nbs-04:00;2016
Buyer Beware!!!
Short Review on October&nbs-04:00;22,&nbs-04:00;2016
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I am very sorry to hear that that happened to you. We gave $1,000 deposit at the Ormond Beach dealer my credit score did not go through and I ask for my deposit back it's been a week now and I've been getting the runaround I'm waiting now for Tim the general manager to come back from the 3-day Memorial weekend holiday I'm curious to see if they will return my deposit back I will keep you posted.
We refunded your deposit without issue once I was back to authorize it, I would hope you would repost that information to clear the air. We never keep deposits if the financing does not go through. Ever.